For every purchase, we will donate $1 to an animal welfare organization. GIVING BACK
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Shipping & Delivery

Shipping

Moroccan Pooch offers worldwide shipping by Canada Post → the local post in your Country.

Option Estimated transit time
STANDARD EXPEDITED CANADA: 3-5 Business Days
EXPRESS CANADA: 2-3 Business Days
STANDARD EXPEDITED USA: 5-7 Business Days
EXPRESS USA: 3-5 Business Days
EXPRESS POST INTERNATIONAL: 7-10 Business Days

Tracking: All of our shipping options include full tracking. Please refer to your confirmation email for your tracking number to track your parcel.

Duties: Please note, all international packages may be subjected to customs duties and taxes, which are the responsibility of the client. Moroccan Pooch has no way of knowing how much they will be as local customs authorities regulate them. Please contact your local customs agency for more information.

PROCESSING TIME

All orders will typically ship the next business day. Orders placed between Friday & Sunday will ship out Monday.

Delivery date:

We do our very best to ensure the timely delivery of our products for your furbaby, please keep in mind that we are only provided with an estimated delivery date from our carriers. If your parcel is not delivered within your given timeframe please contact customercare@moroccanpooch.com

TRACKING MY ORDER

1) Log in to your account
2) Click on “Order History”
3) Click on the order number for the order you would like to track
4) Click on the tracking link that appears below each item

You may also visit canadapost.com or usps.com and enter your tracking number

Customs and Duties

Please note, all international packages may be subjected to customs duties and taxes, which are the responsibility of the client. Moroccan Pooch has no way of knowing how much they will be as local customs authorities regulate them. Please contact your local customs agency for more information.